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Comments (1)

  • Comment on: Exclusive: 'We know we still have a lot to do,' says NMC leader

    msrosalinewong's comment 16-Apr-2014 2:53 pm

    I wonder if the CEO of John Lewis would react to criticisms in the same way as Ms Smith. By insisting that the NMC is not complacent, Ms Smith is giving a negative message, albeit unintentional, that criticisms will not be taken seriously. " We are doing alright Jack " is not exactly reassuring to the general public. The NMC needs to work harder to evidence that it is able to deliver high standards of what it's expected if it is to retain its legitimacy.