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Macmillan Values Based Standard endorsed in government's response to Francis

Macmillan Cancer Support has broadly welcomed the government’s response to the Francis inquiry

Ciarán Devane, Chief Executive of Macmillan Cancer Support, said:

“The government’s response shows real commitment to ensuring patient experience and safety remains at the heart of the NHS so the scandal at Mid Staffs is never repeated.

“These recommendations are a good starting point. However, I would be concerned if there continued to be an over reliance on regulation. This would lead to staff remaining constrained by bureaucracy, taking their attention and time away from delivering high-quality care.

“We are especially pleased that the government has endorsed our Macmillan Values Based Standard. Macmillan has spent a lot of effort developing them and if implemented they would help staff at all levels to ensure that the principles of dignity and respect are embedded throughout the NHS.”

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