"Be bold and take action to improve the care we provide"
A nursing and midwifery career gives us incredible experiences and privileges.
We provide care, health promotion advice as well as treatment for ill health. We support the people in our care and their families when they are at their most vulnerable and when clinical expertise, care and compassion matter most. There is hardly an intervention, treatment or care programme in which we do not play a significant part.
Like many others, I started out in my career with one main aim - to help the people in my care. Back then, as now, I wanted to make a difference and to keep on improving my skills.
This commitment to improve and make a difference through the care we provide is the touchstone of our nursing midwifery and caregiving vision and strategy. At the heart are six areas that define nursing: care, compassion, courage, commitment, communications and competence. These 6 Cs are behaviours and values that encapsulate what we in the caring professions do.
Both Viv Bennett, director of nursing at the Department of Health, and I are passionate about this vision and strategy. It looks at how nurses, midwives and caregivers can be supported to provide excellent care. It examines ways to help us improve this care and take action when required. We need to make visions a reality, and we are committed to supporting staff to enable them to provide compassionate care.
An increased respect for our profession coupled with an increased pride in what we do is crucial. There have been too many stories about the lack of care, compassion and competence in the last few years. This is why it is vital for all of us to discuss, debate and share with one another how we can put patients at the heart of what we do. We need to show the public that we are committed to delivering care with knowledge, skill and compassion. We must be bold and take action to improve the care we provide.
We all have the opportunity to make a significant difference by ensuring the 6 Cs inform and influence everything we do.
Care sits at the heart of our profession. People have a right to quality care and expect it to be consistent day in and day out.
Compassion relates to the way we provide care and how patients see us. Our relationships should demonstrate empathy, kindness, respect and dignity.
Competence is having the knowledge, skills and capability to do our job to the highest possible standards.
Communication is vital in our role as active listeners with our patients, their support networks, our teams and our leaders.
Courage means we should always do the right thing, make the right decisions and speak up when we have good ideas.
Commitment will make our vision for the person receiving care, our teams and our profession happen. We need to commit to take action to achieve this.
Every decision we take has an impact on those we look after. Collectively if we work together and use the power we have we can really make a difference.
- Find out more about our vision and tell us what you think here.
Jane Cummings is chief nursing officer, NHS Commissioning Board
Keep up to date
Do you want to be kept informed of new articles like this or on a wide range of specialist subjects? If you register with nursingtimes.net you can sign up for regular newsletters on the subjects that interest you, so you don’t miss the news and practice information that’s relevant to you. It’s quick and easy - just click here.
Online training units, written and reviewed by experts. Earn two hours' CPD and a personalised certificate for your portfolio.
Subscribers get FREE unlimited access to all our online learning units and non-subscribers can access each learning unit for £10 + VAT.