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Nurse-led unit to display profiles of staff and patients

Patient profiles are to be posted above beds as part of a scheme designed to help nurses get to know those they are treating as “real people”.

Profiles of nursing staff will also be displayed in a communal area as part of the initiative being trialled at a nurse-led rehabilitation unit in Blackpool.

The 40-bed unit is run by the social enterprise Spiral Health, which took it over from Blackpool Teaching Hospitals Foundation Trust in April 2012. The unit specialises in intermediate care with patients staying 14-16 days.

The scheme will trial a range of ideas intended to boost person-centred practices.

As part of an initial assessment prior to their arrival, patients will be asked what is important to them, how to support them best and what their expectations are for the stay. 

Based on the results, every patient will have a one-page profile posted above their bed – with their consent.

The idea is that staff will be able to quickly absorb key information that could help them support the patient on a personal as well as clinical level.

One-page profiles of all staff, including photographs, will also be displayed and patients will be personally introduced those staff members who will be caring for them.

During their stay, patients will be asked what is working and what is not and how they would like to see the unit develop in the future. 

Multi-disciplinary meetings will take place at bedsides, when possible. 

At the end of their stay, an updated personal profile will be sent to primary and community care staff, and patients will be checked on via phone one week after discharge. 

The scheme is a partnership between the social enterprise and Helen Sanderson Associates, a consultancy firm started by a former occupational therapist and Department of Health advisor on patient-centred care.

Helen Sanderson said she was prompted to develop the scheme after her mother received impersonal care while in hospital.

Ms Sanderson said: “I have enormous respect for all hospital staff. I understand that they work under tremendous pressure and in challenging circumstances and that this is why my mother’s hospital stay was less than perfect.  

“My mission now is to use my skills and experience to develop a model and process for a patient hospital stay that helps put the needs of patients the very centre of the situation.”

Readers' comments (12)

  • What a load of bo**ocks!

    My private information is mine ------if shared with a professional I expect and demand that my data be kept confidential.

    I hope the proverbial bus ends my existance in this world and that I am never ill and have to fight against these hairbrained schemes at the same time.

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  • data protection ? !!!!!!!!!

    right to personal privacy ? !!!!!!!

    childish nonsense

    it is up to people to communicate 'to get to know' each other and the patients they are caring for

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  • sorry but I don't want my photo or anything personal about me posted on a wall.

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  • will there be tick boxes to say how many of the six 6s we possess?

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  • The turnover of patients in a single bed in one day at my local trust is between 2-5. No one would have time to faff about writing never mind printing/ finding blu-tac even if this wasn't an infringement of personal privacy.

    I wish there was a nurse led social enterprise that said we have:

    (1) agreed minimum ward staffing levels based on dependency
    (2) yes we record what people think of their care but we also ask our staff to rate how they feel about working here (anonymously and the info isn't used to bully people if they identify unsafe practice)
    (3) Resources set aside for proper staff training and development linked to A4C gateways. If people want to learn and get on, let them.
    (4) Integrated health and social care teams clustered around practices so that care is continuous on discharge

    And a recruitment drive to get back the 7000 nurses we've lost over the last couple of years.

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  • Finally, a great idea!! I can't wait for this to be rolled out.

    Mags McAxe-Murderer
    I enjoy knitting rice, taking afternoon naps and drinking red wine. I don't like buzzy or beepy noises and I'm none too fond of people who disturb me or address me as "Nurse". My pet gun is called 'Bang' and I'm not afraid to use him. Enjoy your stay.

    That should make for a quieter life.......

    The Manager | 22-Jan-2013 8:30 pm

    Hi Manager. I've been reading your posts here and elsewhere over the last couple of days. Good stuff. Nice to have a different perspective.

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  • Thanks Mags! I feel like I've stumbled on a goldmine. I've learnt more reading people's posts than I have for ages. Have you ever looked at the HSJ site? It's the managers' equivalent. Amazing difference.......

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  • the idea will appeal to those with narcissistic tendencies!

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  • It goes without saying that patient consent is gained before any information is posted anywhere. I can understand why staff in acute hospital settings would not have the time to do something like this. This is about getting to know patients as people within a rehabiltiation unit.

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  • The Manager | 23-Jan-2013 11:03 am

    HSJ - what depressing and boring reading and very little about nursing and patient care in there.

    there wasn't all of this stuff in the good old days when clinicians were in charge of patient care and their best interests were discussed in the management committee board room.

    your posts are all management speak which to us lay nurses, who haven't all learned the lingo, is almost unintelligible and has little to do with patients or their care.

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  • Anonymous | 23-Jan-2013 11:09 am

    the nurses, that is. the patients, who it concerns, won't get any choice in the matter as usual.

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  • Anonymous | 23-Jan-2013 1:16 pm

    I agree with you. The HSJ is for managers. My point was what a contrast that is to here, where it's all about patients. Yes, things were better run when you were in charge. I was trying to say what a shame things have changed the way they have.

    I don't post management speak here. Name one specific thing in the few posts I've made that's unintelligible "management lingo" or doesn't mention patients.

    Perhaps I will become the target of people's frustration with managers, and maybe that's not a bad thing. But don't assume that we're all the same and don't care just because you've had bad experiences.

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