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Private healthcare provider adopts '6Cs' nursing values

The UK’s largest provider of private hospital healthcare is adopting its own version of the national NHS nursing strategy for England – commonly known as the “6Cs”.

BMI Healthcare has been piloting the initiative at two of its hospitals and has now announced its intention to roll it out nationally across its network of 66 UK facilities.

The “I Love the 6Cs” scheme was introduced in January 2013 at The King’s Oak Hospital and Cavell Hospital, both of which are located in Enfield in north London.

It borrows heavily from the Compassion in Practice strategy, which includes the 6Cs nursing values – care, compassion, competence, communication, courage and commitment.  The national strategy, which was published in December 2012, was written by NHS England chief nursing officer Jane Cummings and Department of Health director of nursing Professor Viv Bennett.

Dr Lorraine Kelly, director of nursing at both hospitals, said: “Coming from an NHS background I always look to it for the latest research and best practiceguidelines. Following on from the publication of the new strategy, I wanted to embed the 6Cs into every aspect of care.”

Lorraine Kelly

Dr Lorraine Kelly, director of nursing at BMI’s The King’s Oak and Cavell hospitals

As part of the initiative, King’s Oak and Cavell hospitals have also introduced staff and patient forums, daily ward visits involving senior managers, peer reviewed audits to promote best practice and clinical days to provide training and motivation.

Meanwhile, support for staff has been bolstered by providing a psychiatrist to help with bereavements counselling or any other emotional issues they may have encountered in their job.

Ms Kelly added that management visibility had been increased to “ensure team members feel confident raising any issues or concerns” and improvements had been made to incident reporting training.

“The 6C initiative has proved to be very popular,” she said. “It will empower our nurses, healthcare assistants and all team members.”

  • This week has been designated the latest “week of action” to support Compassion in Practice by NHS England. It will focus on “action area two” of the strategy – Working with people to provide a positive experience of care. It represents the fifth 6Cs Live! week and will see a keynote conference speech from the CNO and a series of online events for nursing staff across the country.

 

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