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Care home nurse celebrates national dignity award win

Care home nurse Adrienne Ratcliffe has been named as the UK’s best champion of dignity at the Great British Care Awards Final.

She picked up a top honour at the prestigious event at the Grosvenor House Hotel in London on 26 April.

Adrienne Ratcliffe

Adrienne Ratcliffe

Ms Ratcliffe, a registered nurse at St Luke’s Care Home in Palacefields, took home the “Dignity in Care Award” at Saturday’s national final.

Judges said “her passion for dignity shone through” and described her as demonstrating “real empathy” for the people at St Luke’s.

St Luke’s, a care home for 56 older people, is part of the Widnes-based charity Community Integrated Care. The service has partnered with Five Boroughs NHS Trust, with the aim of St Luke’s becoming a centre of excellence for dementia care in the North West.

Ms Ratcliffe has trained to become the registered dignity champion for St Luke’s and is also a Gold Standard Framework for End of Life Care champion.

According to her employer, she has been instrumental in not only ensuring St Luke’s receives accreditation, but in educating her colleagues on the importance of the framework.

She reached the national final after winning the regional prize at the Great North West Care Awards in October.

The Great British Care Awards, supported by the Department of Health, celebrate excellence in social care and pay tribute to those who work in the sector throughout England.

Adrienne Ratcliffe

Adrienne Ratcliffe

Community Integrated Care’s chief executive Neil Matthewman said: “This is a wonderful achievement for Runcorn’s own Adrienne, and on behalf of everyone at Community Integrated Care, I congratulate her for this very special achievement.”

  • Pictured (right): Adrienne Ratcliffe with her award at the Great British Care Home Finals in London on 26 April; and with her regional award (above, right).

 

The winners of the Great British Care Home Awards, together with the judge’s comments:

 
South East - Ashford
The Care Employer Award
Canterbury Oast Trust  - Gill Gibb

 
“The judges were enormously impressed with the dedication and commitment of Canterbury Oast Trust to their staff and people they support to become the Employer of choice for their loyal team.”
 
North West – Greater Manchester
The Care Home Worker Award
Christine Cundall – Community Integrated Care

 
“Christine is caring, warm, wonderful and understanding – she is intelligent and thoughtful about what she does and she understands the issues facing social care for families and society as a whole. Supporting people with dementia, Christine’s ethos ‘try to reach the person each and every day!’ Is an inspiration to us all.”
 
East of England - Suffolk
The Care Newcomer Award
Jane Lythgoe – The Partnership in Care Ltd

 
“The Judges inimitably agreed that Jane shown her total commitment to supporting residents to reach their individual potential and enjoy life. Her compassion and sensitivity shone through when she talked about her role – A Champion of Champions!!”
 
East Midlands - Derbyshire
The Care Home Registered Manager Award
Shanci Matthew – Morton Grange

 
“Shanci displayed an incredible amount of passion for her work, her team and most of all those in her care. She is a great committed manager who ticks all the boxes”
 
South East – East Sussex
The Care Home Nutrition and Hydration Award
Paul Wydra – Four Seasons Health Care

 
“It is easy to see that Paul is keen to develop his skills and knowledge to ensure the Nutrition and Hydration needs are always met for his residents. He has shown his creativity in offering interesting colourful healthy food”
 
North West - Palacefields
The Dignity in Care Award
Adrienne Ratcliffe – Community Integrated Care

 
“Adrienne demonstrated real empathy for the people living at St Luke’s, her passion for dignity shone through and was evident that dignity is embedded into the culture of the home.”
 
London – Theydon Bois
The Dementia Carer Award
Nicolas Kee Mew – Runwood Homes

 
“Valued by the people he supports, their families and colleagues, Nicolas’s Inspirational approach, Leadership, Vision and Passion shone through. He left the panel speechless. Thank you Nicolas!”
 
London - London
The Care Team Award
Lyndhurst Staff Team - Caretech Community Services

 
“An enthusiastic and energetic jewel in the troubled area of mental health services. A committed team of staff has been bought together over a number of years. There is now a group of staff who can respond to difficulty and success together and seek out constant improvement, care and their skills. Plans to extend skills and act as lead professionals is hearting for the service. “
 
 
South East - Berkshire
The Care Home Activity Organiser Award
Rebecca Craker - Optalis

 
“An activity organiser who leads and inspires everyone in her home to make sure that meaningful engagement and activity is part of everyday life for the residents and staff.”
 
West Midlands - Worcestershire
The Ancillary Worker Award
John Rose – Amber Support Services

 
“John was a truly inspirational young man who’s creative/ Social entrepreneurship shone through. John challenges and treats everybody with equal respect and deserves to go far – A great ambuscades for the care sector.”
 
South West - Devon
The Putting People First Award
Steve Todd - Vanehill Care Home 

 
“Steve empowers residents to empower the staff.  Steve has single handily researched the symptoms of Korsacoffs Syndrome in order to provide outcome focused support, educating hospitals, GPs and local communities.  An inspirational individual who really does put people first.”
 
 
South West - Gloucestershire
The Care Trainer Award
Becky Harvey – Belena Training

 
“You cannot help but be struck with Becky’s energy, enthusiasm and passion. She is committed to learning and developing others. In her own words about being a care trainer: ‘“Helping others to achieve their potential  is such a rewarding part of my job.”
 
 
West Midlands - Staffordshire
The Care Innovator Award
Susanna Chard - Choices Housing Association

 
“Susanna’s enthusiasm for the safeguarding toolkit shone through.  She has developed this product using a person centred approach with the aim of ensuring vulnerable people recognise abuse and can report it to someone they trust.  Congratulations Susanna!”
 
South East – Milton Keynes
The Frontline Leaders Award
Anna Lesniak - PJ Care

 
“It was a pleasure to meet Anna and witness her passion for her work.  As a practice development nurse, she has demonstrated her exemplary leadership qualities and commitment to providing the highest quality of care and support for people. A worthy winner!”
 
East Midlands - Derbyshire
The Unpaid Carer’s Award
Marion Hill

 
“At 85 Marion Hill is an outstanding example of someone who genuinely cares, not only for her son who has learning disabilities but the residents within the home where he lives. After 42 years of taking care of her son at home, Mrs Hill now travels to the home every day and has made a great impact on everyone there.”
 
East of England - Peterborough
The Outstanding Contribution to Social Care Award
Jan Flaw - PJ Care

“During the 1990s Jan saw young dementia sufferers being seriously let down by having to live in inappropriate care homes for the elderly.  In response Jan built a specialist neurological care centre in Milton Keynes for adults aged 18 to 65. Jan’s vision was to provide an environment that enables individuals to live comfortably and safely, allowing them to live life to the full, without excessive medication or sedation. She adopted a holistic approach, ensuring that the individual, as well as their family and loved ones are all cared for. Jan was one of the first users of a multi-disciplinary in this approach -  a model of care which has been widely adopted by other care providers today.


Today PJ Care employs around 450 people caring for 180 residents and a total of 100 jobs will be created throughout 2013. Jan has instilled her values of care, compassion and commitment in the people she works with. Highly respected among her peers and colleagues, Jan has mentored countless nurses and medical specialists, many of whom are now in senior positions and successful in their own career path in the specialist neurological sector.  Congratulations Jan!”
 

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