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Kent Community Health Trust

Kent community trust rated 'Good' by CQC

Kent Community Health Trust has been rated as ‘Good’ by the Care Quality Commission following an inspection in June.

The inspectors found that the trust board provided “clear leadership” to staff, the organisation was well led and staff were caring. They noted that each patient had a named nurse.

Staff delivering community health services for children and young people worked well together and there was effective communication between them, the report said.

In adult community services infection rates were low compared to the national benchmarks.

Technology was used to allow patients to remain at home. Cardio-respiratory nurses were using remote blood pressure monitoring equipment which allowed staff to check on patients observations in the own home whilst back at the trust.

Community nurses visiting patients at home used computer tablets to take pictures of wounds and then send them to the specialist tissue viability nurses for advice on treatment.

However, the inspection team also found that where changes were being made across the organisation staff felt excluded from decision-making.

Policies to ensure that all staff delivered the same effective care were not consistently applied across the trust’s sites and staff were not familiar with the trust policy on Do Not Attempt Cardiopulmonary.

There was also inconsistent reporting of patient safety incidents.

Chief executive Marion Dinwoodie said the “Good” rating was “excellent news and an endorsement of the hard work of everyone who works in the trust”.

She added: “Our staff can be very proud of this outcome. There are areas the CQC said we need to improve on, which were mainly about record-keeping, ensuring our policies are used consistently and continuing to recruit and retain staff.

“They have also asked us to accelerate the implementation of our end of life care strategy. We have already started acting on these recommendations.”

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