By continuing to use the site you agree to our Privacy & Cookies policy

Correct staffing key to good NHS 'customer care', says business leader

Getting staffing levels right is part and parcel of ensuring patients get the best “customer care”, according to an independent review of the way the Welsh NHS handles complaints.

Get unlimited access

As a subscriber you will benefit from:

  • Full online and mobile access to news and opinion stories
  • Customised email alerts straight to your inbox (over 30 alerts available)
  • 4,500 practice articles in our archive 
  • Over £500 worth of CPD learning units