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New award for compassionate care

Nurses and their teams are being encouraged to enter a new award recognising exceptional compassionate care set up in memory of a healthcare worker.

The Frances Jaye Compassionate Care Awards have been set up by her family to recognise and promote the importance of compassionate care and are being supported by the Clinical Human Factors Group and the Point of Care Foundation.

One award will go to an individual and one to a multi-professional team. Winners will receive funding for travel accommodation and conference fees to attend a conference on patient safety and human factors.

Mrs Jaye died suddenly in July 2012. Her son Peter Jaye, a consultant in emergency medicine at Guys and St Thomas’ Foundation Trust, told Nursing Times Mrs Jaye became a fierce advocate of the importance of compassionate care after caring for her mother who suffered from multiple sclerosis.

This led her to work in a hospice, as a GP receptionist and as a bereavement counsellor. Her own experience as a patient who suffered from chronic arthritis added to her conviction that compassionate care could be just as important as the latest medical innovation.

Dr Jaye said: “What she valued in the course of her care was the connection she had whether it was with the nurse, doctor or other healthcare professional. She measured them on whether they showed compassion and care.

“My mum accepted it was hard to do that all of the time. When people do that we should say that it’s fantastic and they should value themselves for that, not just their technical skills.”

Nominations can be made by patients, their families and by healthcare staff but individuals and teams cannot nominate themselves. Nominees must work in a health-related organisation or practice, including an NHS Trust, GP Practice or Independent Health or Social Care provider. Any individual caregiver, or team of caregivers with direct patient contact is eligible to be nominated. 

Professor Jane Reid, a nursing academic and leading member of the Clinical Human Factors Group, said: “This is a fantastic opportunity to acknowledge front line care givers on whom the quality of patient care depends.

 “Across our services we need role models to celebrate and commitment, practices and values to emulate; through the generosity of the Jaye family in memory of a much loved wife and mother we are able to do that.  The values and ideals Frances held so dear will be honoured and rightly celebrated”.

To enter go to the Frances Jaye Care and Compassion Awards website.

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