Welcome to the Nursing Times Learning online training course on conflict resolution.
This unit will help you resolve conflicts using active listening, cooperation, boundary setting and other techniques.
It is one of many online courses for nurses available from Nursing Times, the UK's leading independent, peer-reviewed journal for nurses. It will teach you:
- About the main elements of the NHS Security Management Service national syllabus for conflict resolution
- About common causes of conflict
- To recognise conflict warning signs
- To understand the different communication models and methods of dealing with actual or potential conflict
How do I start learning?
Are you a subscriber? If you are, you have FREE access to all our Nursing Times Learning units as part of your annual subscription. But you need to activate your online subscription now for this to work.
Not a subscriber? Nonsubscribers can access learning units for just £10 + VAT each. Payment is made just before you start the unit, and can be made securely by direct debit, credit card or PayPal.