Title: Creating & Sustaining Civility in nursing education.
Author: Cynthia Clark
Publisher: Sigma Theta Tau International
Reviewer: Taryn L Hill, PhD, MSN, RN Chamberlain College of Nursing
What was it like?
This valuable book covers the topic of incivility in nursing education. The author offers informative information related to identifying and managing uncivil behaviour in the classroom and beyond. Information related to identifying victims of incivility is presented in a way that allows the nurse to self-reflect on possible uncivil encounters. The author takes you on a journey through her personal experience, as well as extensive research related to the topic of incivility. Correlation between stress and uncivil behaviours is examined in detail. The author provides descriptive lessons on introducing and sustaining topics of civility with nursing students and within the work place.
The final chapter, entitled “Seeking and Keeping Civility in Nursing Education” includes Dr Clark’s own civility wisdom list that embraces concepts such as make a difference, don’t interrupt, be on time, and think before you speak.
Dr Clark offers a valid perspective on the topic of incivility through personal experience, empirical research, and coaching. She encourages nurse educators to identify and espouse to a statement of civility and through role modelling, inspiring a culture of civility within the organisation students and faculty alike.
What were the highlights?
The author offers specific strategies that are grounded in empirical evidence and recommendations from the National League for Nursing. Real life scenarios are highlighted as examples for raising awareness on the issue of incivility. Dr Clark provides detailed information on how to process through each scenario. The most impressive gift from this author is the civility tip section that allow for critical reflection and identification of concepts related to incivility.
Strengths & weaknesses:
The strengths of this book reside in a strong organisational format. The foundation for discussion is grounded in personal experience. It follows a path of creating a culture of civility within any organization. The book also outlines effective teaching strategies for students in the classroom to encourage active learning and improve the student experience. Dr Clark integrates works from other colleges into creating a positive educational environment for students; one that fosters civility. She also encourages self-awareness within faculty so that the true emotional feelings of the faculty are identified and managed in a way that supports civil behaviour in all encounters.
Who should read it?
While this book focuses on the work of a nurse educator with incivility and creating a culture of civility, anyone who works within the healthcare setting and interacts with patients would benefit from reading this book.