Chief Nursing Officer's Award

An initiative was developed to ensure that people with learning disabilities received care and treatment that was appropriate for their special requirements when they needed medical, surgical or emergency interventions.

Since 2006, the trust has developed the care pathways for people with learning disabilities through staff education, working with advocacy groups, Norfolk learning disabilities services and carer organisations.

People with learning disabilities and families inspired the drive for improvement with their stories and experiences, and their desire for the same life chances as everybody. They are valued members of our team and their expertise is welcome.

Nine hundred staff are trained on learning disabilities each year, signs have been improved with input from people with learning disabilities, and personal health information books assist in the integrated delivery of care. A DVD about the hospital was planned, acted and produced by and for people with learning disabilities. Benefits include shorter lengths of stay, fewer complaints and better health outcomes.

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