GPs rely on out-of-hours service
Researchers at the Peninsula Medical School in south west England interviewed 27 patients who had recently used on of the three services providing GP cover in the evening and weekends.
Those interviewed raise issues including uncertainty about whether they should seek emergency care.
They also felt that non-medically qualified call handlers did not always understand the urgency of the situation and that doctors were reluctant to carry out home visits.
www.pms.ac.uk
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