Metrics cuts falls by a quarter in pilot programme

NHS North West has cuts falls by a quarter since introducing a falls assessment quality indicator, or metrics, pilot programme last year.

It is being closely tracked by the government as part of its wider plans for nursing metrics published last July in the NHS Next Stage Review.

The strategic health authority’s director of nursing Jane Cummings told Nursing Times there had been a 26% drop since the metrics were introduced.

She said introducing a system that allowed staff to measure data and improve on it had ‘really motivated’ them.

Under the falls assessment metric each North West hospital is assessed for their falls risk and controls put in place.

Falls that occur are reported and analysed (see box).

How the falls assessment metric works

Assessment

  • All patients receive a falls risk assessment on admission to the trust, which is dated and signed by the assessing staff member

  • Care plans to minimise falls should be evident for all patients assessed as being at risk

  • A further assessment is undertaken for all patients identified as being at risk

  • All risk assessment documentation should provide details of ward, patient name and date of birth, hospital number and date

  • A bedrail assessment should be undertaken on all those patients identified as at risk

Management

  • Monthly clinical monitoring

  • Minimum of 50% of all ward patients monitored

  • Monthly reports to clinical wards/matrons

  • Reports to governance committees

Outcomes

  • Compliance with the Clinical Negligence Scheme for Trusts, NICE, the National Patient Safety Agency

  • Percentage reduction in patient falls

  • Reduced length of stay

  • National inpatient survey feedback

The falls assessment metric is one of seven metrics being used by the SHA to measure team performance. The others include medicine prescribing and administration, food and nutrition, pressure area care, pain management, patient observations and infection prevention and control.

Some of the hospitals are also passing on small cash incentives to staff for complying with the metrics, as reported by Nursing Times in October.

‘We wanted to do something that is important for nursing metrics. We are looking to expand the metrics to cover maternity and paediatrics. There are also some that are relevant to mental health and we are talking to primary care nurses as well,’ Ms Cummings added.

Three of the SHA’s indicators, including the falls assessment, healthcare-associated infections and pressure ulcers, have been recommended as ‘front runners’ for a national metrics programme in State of the Art Metrics for Nursing: A Rapid Appraisal, published by England’s National Nursing Research Unit.

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