The bereavement services team at Heartlands Hospital has won the Best Hospital Care award at the 2013 Butterfly Awards.
The team has cared for more than 1,600 families that have experienced the loss of a baby.
Established in 2004, it provides a holistic service, from the time a family is bereaved, to the birth, funeral, follow-up appointments, ongoing support and help when planning future pregnancies.
Bereavement support midwife Clare Beesley said: “Receiving this kind of recognition is truly heart-warming.
“We work hard to provide a service of the highest standard to parents and families going through the loss of a baby, and to be recognised for delivering the best hospital care for bereaved parents in the country is wonderful.”
She added: “We take pride in the fact that our team is trained to offer compassionate care and support, in a ‘home-from-home’ environment where families can spend time with their babies and create memories that will last a lifetime.
“At the heart of our care is the six C’s as highlighted by the chief nursing officer for England: care, compassion, courage, competence, communication and commitment.”
Heartlands Hospital is part of the Heart of England NHS Foundation Trust.
Are you able to Speak Out Safely? Sign our petition to put pressure on your trust to support an open and transparent NHS.