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Cambridgeshire children’s community nursing team provide life-line

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The children’s community nursing team at Cambridgeshire Community Services NHS Trust has been announced as the winner of NHS England’s 6Cs Live! September Story of the Month.

They have been chosen for the care they give to eight year old Ollie Duell and his family from Cambridge, helping them cope with the devastating impact of his illnesses.

Ollie_Cambridgeshire Children's_6Cs

Ollie’s mum, Claire, explains:

“Since he was a baby Ollie has lived with a condition called Intestinal pseudo-obstruction where the intestines lose their ability to contract and push food and stools through his system.”

“Ultimately,” she continues “this resulted in Ollie needing a multi-organ transplant (bowel, stomach, intestines and pancreas) and creation of a stoma at the Birmingham Children’s Hospital in October 2010 when he was just five years old.  Since then he has had multiple problems with his stomach, bowel, intestines, duodenum and colon.

“The nurses from the children’s community nursing team have been with us since Ollie was 3 months old, so know him inside out and provide the majority of his care at home, hugely reducing the amount of time he has had to spend in hospital.”

She says that the children’s nursing team have offered them a life-line, becoming part of their family and continues:

“I cannot thank the children’s nursing team enough for all the care they give Ollie and the entire family.  We consider them an integral part of our family life; without them it’s simple, we just wouldn’t cope.”

Ollie, like most boys is addicted to computer games and, as Mags Hirst, Play Specialist with the children’s community nursing team explains, this can be used as a positive part of this care programme: 

“Ollie is a very special boy and copes with his conditions remarkably well but like all of us, every now and then he needs that extra bit of help.  Through therapeutic play, we use computer games as one way to help him manage any concerns or fears he may have about his illness and treatment.”

The panel - which includes representatives from NHS England, Nursing Times, a 6Cs Live! patient champion and the RCNs Nurse of the Year – felt that the children’s community nursing team exemplified the values of the 6Cs.

Sam Sherrington, Head of Nursing and Midwifery Strategy at NHS England, said:

“When we read Ollie’s story it really struck all of the panel members how much of a difference the children’s community nursing team make to his and his family’s life. The team’s work shows that where the 6Cs of care, compassion, courage, commitment, communication and competence are used it is really felt by the patient and their families.

“The team not only provide vital care to Ollie but enable his family to spend precious time re-charging their batteries and doing the everyday simple things that most of us take for granted.

“As a result of the team’s fantastic care Ollie has been able to spend much more time at home and avoid stays in hospital as much as possible.”


Jenni Vicky Mags - Cambridgeshire Childrens_6Cs

Fom left to right: Jenni Sherman, Children’s Community Nurse; Vicky Amiss-Smith, Continuing Care Nurse; Mags Hirst, Play Specialist

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