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The Lister Hospital leads the way in clinical expertise

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With multiple specialised clinical departments, The Lister Hospital demonstrates a wide range of care offered by the independent sector

If you asked a member of the general public what kind of healthcare the independent sector generally provides, it is likely he or she would first mention routine elective surgery. However, independent providers offer far more, including care for patients with very serious and complex conditions.

The Lister Hospital is a close-knit environment with a fantastic team spirit

The Lister Hospital in London illustrates this perfectly with its fertility unit, outpatient centre, inpatient departments and the new critical care unit due to open later this summer.

The Lister is part of the HCA group, which has six world-class hospitals and four outpatient medical centres in London, as well as a specialist cancer treatment unit within University College Hospital. The company, which treats more than 200,000 patients every year, has internationally recognised centres of excellence for cardiac care, neurology (brain and spinal injuries), women’s health and fertility. Its hospitals achieve some of the highest patient outcome and survival rates in the UK, and are virtually MRSA-free.

The Lister Hospital, which is situated in Chelsea within the heart of London, has developed highly specialised units in a range of clinical areas including orthopaedics, women’s health, IVF, general and vascular surgery, dermatology, gastroenterology, plastic surgery, breast reconstruction and urology. Many are recognised as centres of excellence. It is accredited by CHKS, the independent provider of healthcare intelligence and quality assurance - this is the highest quality mark awarded to hospitals in the independent sector.

The hospital’s inpatient facilities include surgical, orthopaedic and medical wards. Faye Conway Dennis, who has been in post as a sister for a year, credits The Lister with restoring her confidence and self-belief after a period working in a nursing home, where she felt she had stagnated. Faye joined the hospital in 2008 on its day surgery unit, and was promoted to her current role as sister on its general surgical floor 12 months ago.

The move from senior staff nurse to ward sister is acknowledged to be a major step on the nursing career ladder, and requires a plethora of new managerial skills. However, Faye was well-supported as she developed both the skills and the confidence to take on the role.

“At first the thought of running a busy general surgery ward was very challenging, but with support from management it became easier,” she says. “They saw my potential and believed in me, giving me the confidence to function in my role.”

Faye says The Lister is extremely family-friendly and the organisation promotes a positive working atmosphere.

“The Lister Hospital is a close-knit environment with a fantastic team spirit,” she says.

Opening the new critical care unit at The Lister Hospital demonstrates its continued commitment to providing such complex care, making the group the largest independent healthcare provider of critical care beds.

The new critical care unit will have state-of-the-art equipment and will be able to accommodate both level 2 and 3 patients. Its nurses, who will all have critical care training, will be led by Richard Goatman.

Richard trained at Southampton General Hospital, and has a vast experience in general, surgical and hepatic nursing as well as critical care. He started his critical care nursing career in the north east of England, working in a growing critical care department.

“At The Lister we recognise that critical illness can affect anyone at any time,” Richard says. “Our purpose is to provide and maintain a high standard of care for our patients, and support their family and friends through what is often an emotional and challenging time. Our philosophy is to recognise the uniqueness of the individuals in our care, respecting their perspective, feelings, beliefs, and acknowledging their right to confidentiality, privacy and dignity.”

The Lister Hospital is an excellent employer. It takes staff development seriously and supports this by providing a wide range of free courses. Employee benefits include a free health scheme for staff, with a supplementary scheme for family members; a pension scheme; membership of Costco, one of America’s leading discount supermarkets; and big reductions in high-street stores such as John Lewis.

The Lister Hospital’s many expanding clinical departments will bring some exciting roles for nurses. Those who think the independent sector cannot offer positions that will challenge and develop them should think again. If you would like to find out what exciting opportunities await you at The Lister, please visit the HCA recruitment website at

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