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How is Change Day being marked at... University Hospitals of Leicester NHS Trust?

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Find about an initiative being piloted to ensure emergency Ddepartment staff can make mistakes without harming patients

With several schemes to encourage staff to take matters into their own hands to bring about positive change, this year University Hospitals of Leicester NHS Trust has asked staff to share the actions they have taken to improve our local hospitals.

To celebrate and showcase staff action, Leicester’s Hospitals communications and Listening into Action teams are hosting a Change Day Action Event from 11am – 3pm in the LEat Street Restaurant, Level 0, Balmoral, Leicester Royal Infirmary, on Wednesday 11 March.

Staff, visitors and patients are invited to attend throughout the day to learn more about schemes such as Everybody Counts, Listening into Action, Hello My Name Is, Dementia Pathways, Sepsis Care as well as initiatives to improve patient experience and streamline hospital systems.

One of those initiatives is a pilot to ensure Emergency Department staff can make mistakes without harming patients.

Damian explains: “All healthcare professionals have extensive training prior to starting their jobs. However, learning is a life-long process and as well as gaining knowledge and learning facts, they must also learn how to communicate and work with each especially in stressful situations.”

The Emergency Department at Leicester Royal Infirmary has been using high-fidelity simulation mannequins that can breathe, talk and have blood taken from them, to improve team working and management of the sickest patients.

Damian added: “The advantage of the mannequins is that they can’t be harmed so learning occurs without any detriment to the patient!”

To showcase this action, the simulation team will be running a demonstration at the Change Day Action Event as part of the East Midlands Emergency Medicine Educational Media (EM) so anyone can come along to see how doctors and nurses train and learn. 

To watch a video of Damian Roland explaining the history of NHS Change Day, please visit

Further information about the Change Day Action Event can be found at

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