A Midlands hospital trust has launched a review of its chilled food after its chair told a public meeting the hospital’s ham sandwich “was the worst he had ever tasted”.
Walsall Healthcare Trust chair Ben Reid revealed his displeasure at the ham sandwich during the trust’s annual general meeting in July.
Following his comments the hospital’s catering department has now replaced the ham with a better quality gammon.
A spokesman for the trust said: “Mr Reid was responding to a complaint about the quality of food at the trust AGM on 18 July.
“He had recently had an experience as a patient and he said it was the worst ham sandwich he had ever tasted.”
The trust told Nursing Times it was reviewing its contract for the supply of chilled food, although the change to gammon sandwiches was implemented on 23 July.
Following comments from patient satisfaction surveys some of the food on offer has also been provided to members of the trust board for them to try.
Chief operating officer Jayne Tunstall added: “We are currently reviewing the contract for the supply of our sandwiches and chilled food.
“A number of patient satisfaction feedback surveys are carried out on a monthly basis to ascertain what our patients think about the quality of food and service provided by the trust.
“We regularly work with the supplier to ensure a high standard of quality is maintained. Based on recent feedback specifically around our ham sandwiches, we changed to gammon ham, which is the best quality ham for our patients.”
Information supplied to HSJ