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NHS hospitals to show airline-style patient safety film


Nurses have played a key role in developing an “airline-style” safety film, which will be shown to hospital patients in an effort to prevent complications like falls, blood clots and pressure ulcers.

The film – which was officially launched yesterday at an NHS Safety Thermometer event – is based on the concept of safety advice given to passengers on aeroplanes before they take off and comes with an information card like the ones handed out on flights.

“Staff working within the NHS work extremely hard, day in day out, to ensure the safety and the welfare of their patients”

David Dalton

The concept was inspired by a similar safety card created by nurses at Guy’s and St Thomas’ Foundation Trust and launched in 2012.

“We developed the original idea for an airline-style safety card as part of our award-winning welcome pack,” said the trust’s chief nurse Eileen Sills. “It has been extremely well received.”

The team at Guy’s and St Thomas’ went on to work with Haelo, an innovation and improvement centre in Salford, to develop the film.

The colourful animation features basic tips and advice, such as wearing the right footwear to prevent falls, washing hands to reduce the risk of infection, and keeping mobile in bed to avoid pressure ulcers.

Patient Safety Briefing

Eileen Sills

Eileen Sills

Throughout, patients are urged to speak to nurses and doctors if there is anything they do not understand and told they are perfectly entitled to check if staff have washed their hands.

The film was tested at Guy’s and St Thomas’ and at two other hospital trusts – Salford Royal Foundation Trust and University College London Hospitals Foundation Trust – with feedback from staff and patients informing the final result.

The airline industry is often flagged up as an example of best practice in debate about ways to improve safety in the NHS.

Meanwhile, health professionals have also highlighted the need to get patients involved.

“Staff working within the NHS work extremely hard, day in day out, to ensure the safety and the welfare of their patients,” said Sir David Dalton, chief executive at Salford Royal. “It is important patients know they can also play their part.”

As well as being shown to patients when they arrive for a hospital stay, the film can also be incorporated into trust websites so people can watch it before being admitted.

Department of Health

Screen shot from video


Readers' comments (3)

  • This is very good indeed. We have worked hard to increase staff compliance with mandatory training that underpins the things talked about here, but the patient and the potential impact from them not doing what they need to in order to keep high standards of safety is often missed out of the equation.

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  • good idea if people take the information in!

    what about the cabin crew course some nurses are undertaking to improve their service skills?

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  • Good idea and nice presentation

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