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Praising nurses and NHS should be easier, says patient advocate

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Patients and the public who want to celebrate the NHS and its achievements need to be given a better way to be able to do so, according to national patient champion Ashley Brookes.

He told delegates at the chief nursing officer’s summit in Birmingham that the NHS and government needed to find “avenues and ways” to give patients a voice to celebrate, champion and “shout about” their good experiences of NHS care.

Mr Brookes was speaking as part of a panel of patients who shared their experiences of health, both good and bad.  

“We need a reform and we need to check ourselves instead of always blaming the NHS…just imagine for one moment we didn’t have it,” he said.

Meanwhile, patient leader Priscilla Chandro explained her involvement in the hospital inspections that took place as part of the Keogh review and subsequently the Care Quality Commission’s new rolling programme.

She said that as a lay member she had felt very involved in the Keogh inspection that she had taken part in.

However, in the CQC inspections she had so far taken part in she felt that there was “very much a separation” between lay members and other clinical and managerial CQC inspectors.

 

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