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Continence charity extends helpline hours

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The confidential phone helpline operated by childhood continence charity ERIC is to offer information to healthcare professionals for longer, following the extension of its opening hours.

In light of the extension, professionals and members of the public will be able to get in touch with the charity 24 hours a day, seven days a week.

Advice about conditions like constipation, childhood bed-wetting and daytime wetting can be sought from the hotline.

Jenny Perez, director of the charity, said: “Childhood continence problems can be very isolating for children and parents.

“It’s not always something you would discuss with friends or family, so calling ERIC and talking to someone who understands can make such a difference.”

A new partnership with Parentline is enabling ERIC to offer its helpline throughout the day rather than just at set hours.

At present, around 1 in 12 of the country’s youngsters is affected by childhood continence issues.

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