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Do we give enough positive feedback to people we work with?

  • Comments (2)

This question was posed by Natalie Silvey @silv24 on Twitter last weekend and it caught my eye:

When I visit hospitals I am struck by the number of charts and graphs giving visual feedback on quality of care but how often do we tell the people we work with that they have done a good job?

What do you think?

Do we ever tell the domestic team that the ward looks clean and fresh or thank the pharmacy when TTOs arrive on time?

Does it make a difference when you get informal feedback from your team?

  • Comments (2)

Readers' comments (2)

  • Anonymous

    Clearly you've not been anywhere near a hospital in a longtime. Most are filthy and the service provided by many pharmacy departments could only be described as 'third-world' at best.

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  • In my opinion 'thank you's' should be meaningful, sweeping 'thanks for your help today' means nothing to the person been left unsupported throughout their shift. By making feedback personal it becomes meaningful

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