Drake R (2014) Five dilemmas associated with e-rostering. Nursing Times; 110: 20, 14-16.
Increased use of e-rostering is likely to benefit nurses and patients, but will also create dilemmas for staff. Rosters may not be flexible enough to accommodate day-to-day changes, and may also foster unfair treatment and disempower staff.
5 key points
- The government is tendering for a workforce management system for the NHS costing up to £1bn
- While manual rostering systems may be unsatisfactory, e-rostering brings new dilemmas
- Fairness is the most commonly cited objective of roster policies at NHS trusts, with productivity second
- Today’s e-rostering systems are the forerunners of more sophisticated systems that will change the way nurses work
- Employment contracts in future may specify a number of “on-call” hours to be worked at short notice
- Do you support the move to e-rostering?
- What dilemmas do you envisage e-rostering causing?
- What problems have you found with current rostering systems?