How patients rate their nursing care is likely to be made a high priority by the new government, Nursing Times understands.
Research on nursing sensitive indicators by Peter Griffiths, director of the King’s College London national nursing research unit, has previously identified patients’ satisfaction with their nursing care as a good indicator of compassion and that it strongly affects their overall satisfaction with services.
Mr Lansley has also said he wants indicators of the “outcome” of care, which include death rates from some diseases and treatments and patient reported outcome measures.
He wants to focus on these areas instead of “process” targets such as the four hour accident and emergency waiting time. He is also understood not to be in favour of staff satisfaction being an important measure.
Nursing Times has been told officials are considering reducing the target for 98 per cent of A&E waits to be seen within four hours to 95 per cent, rather than scrapping it altogether.