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Guy Holt

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  • Comment on: Exclusive: Scottish CNO 'stands by' views on poor care

    Guy Holt's comment 29 January, 2016 10:56 am

    To be clear Fiona McQueen's comments were to do with the attitude of SOME nurses and not the fact that 'care' was not provided. We may get all of our shopping scanned through correctly and even packed for us in a supermarket, but if the checkout operator is rude and miserable the overall experience will be poor and we possibly complain to management. If not we certainly do to our friends and relatives. That for me is what Ms McQueen's point is. A poor attitude is just as damaging for the profession as is providing a poor care package