Your browser is no longer supported

For the best possible experience using our website we recommend you upgrade to a newer version or another browser.

Your browser appears to have cookies disabled. For the best experience of this website, please enable cookies in your browser

We'll assume we have your consent to use cookies, for example so you won't need to log in each time you visit our site.
Learn more

Healthcare commission urges NHS to improve care for patients

  • Comment
The NHS must focus on improving the quality of the care it provides by doing more to measure the outcomes and experience of patients, according to the Healthcare Commission.

Publishing its last report to Parliament today before it is superseded by the Care Quality Commission next year Sir Ian Kennedy chair of the Commission said: 'It is clear that while patients overall indicate high levels of satisfaction with care, the NHS is still playing catch up when it comes to consistently providing the patient-centred care that people rightly demand.'

Sir Ian also warned that the NHS was a long way from 'hungrily and systematically' examining its own performance. He said that NHS needed to learn from its mistakes, reinforce good practice and then do things differently in the future.

'There are a small number of trusts trapped at a level of performance that is unacceptably poor,' he said.

However, the report acknowledged that the NHS has 'dramatically improved access to services' by driving down waiting times.

  • Comment

Have your say

You must sign in to make a comment

Please remember that the submission of any material is governed by our Terms and Conditions and by submitting material you confirm your agreement to these Terms and Conditions. Links may be included in your comments but HTML is not permitted.