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High-quality maternity care deserves praise

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I recently had my baby by planned Caesarean section. The operation went so smoothly and all the staff involved were fantastic.

The midwife and nurses were very supportive, good humoured and explained everything carefully and clearly.

I was allowed to play a CD in the operating theatre which calmed me down and my husband was present.

When the baby was born I was given skin-to-skin contact almost immediately and allowed to take photos. During the next few hours, my baby remained skin to skin for the majority of the time.

I was encouraged to breastfeed and did once I was back in recovery – about one to two hours after the birth. My pain relief and care were excellent.

I was transferred on to the ward about three to four hours after the section was completed. On the ward, the standard of care was excellent. I felt the midwives and nurses were always willing to help and answer my questions and were on call day and night.

There were opportunities for both me and my husband to learn basic childcare.

I left the hospital after four days. I was given plenty of help and advice, which made me feel much more prepared for looking after my lovely new daughter.

During the first night at home I was concerned about my baby, so telephoned the night-time contact number and spoke to a midwife. The advice was calm and reassuring and helped me settle my baby.

I have been truly delighted with the care at St Michaels in Bristol and wish to congratulate the hospital on their high standards.
I am healing very well – almost back to normal – and have experienced virtually no pain from my operation.

Julie Richardson, Bristol

This is an edited version of a story on patientopinion.org.uk

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