Professor of health services research and nursing, University of Surrey
Professor Jill Maben was director of the National Nursing Research Unit from 2011 to 2015. Her expertise lies in research in the healthcare and nursing workforce; she particularly focuses on the quality of the work environment and nurses’ working lives.
She looks at the effects of these on patient and staff outcomes, as well as nurse and patient experiences. Jill is passionate about creating positive practice environments that enable staff to care well.
Her programme of research has highlighted how ideals and values of new nursing students can become compromised and crushed by poor work environments; she also identifies the links between staff experiences of work and patient experiences of care.
Jill has just completed an evaluation of Schwartz Centre Rounds in the UK: A Longitudinal National Evaluation of Schwartz Centre Rounds®: an intervention to enhance compassion in relationships between staff and patients through providing support for staff and promoting their wellbeing.
She is currently studying support for ‘speaking up’ evaluating Local Speak Up Guardians in the NHS. She was in HSJ’s Top 100 Leaders in 2013, and was also included on the publication’s inaugural list of Most Inspirational Women in Healthcare 2013. She was awarded an OBE in June 2014 for services to nursing and healthcare.