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How do you measure the value of the specialist nurse?

  • Comments (6)

How do you measure the value of a specialist nurse?

What do you thnk?

 

  • Comments (6)

Readers' comments (6)

  • Ellen Watters

    Patient feedback, questionnaire's for instance asking a range of in depth questions; are they satisfied with the care they received, was it delivered in a timely and compassionate manner etc.

    Doctor feedback to evaluate their perspective i.e. is their time freed up, are they happy with the quality of care etc.

    Its been done in some specialties I believe rheumatology, cancer etc.

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  • Using questionnaire that will be answered by patients, doctors and family of patients.

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  • Is there any difference in service when they're on holiday? If you don't notice their absence your question is answered!

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  • Anonymous

    They are required but should be there outside office hours. Within my NHS organisation they have taken over care rather than supporting staff thus deskilling staff particularly in tissue viability.

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  • Anonymous

    As an Advanced Nurse Practitioner working in my specialist role in A&E for many years, I work the same shifts as everyone else, I share my skills with students and qualified staff alike. That is the nature of my role. But that isn't the case for all specialist roles.

    If it isn't necessary for all specialist nurses to work shifts (and in many cases it isn't), why should they? Like me, they got their posts after years of hard graft and extra courses. It should not be forgotten that not all non-specialist nurses work outside of office hours or are missed when they are absent.

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  • The value of a specialist nurse is measured in improved patient outcomes (including some intermediate outcomes, especially in palliative care) and the quality of patient experience of care.

    This isn't achieved by just giving some patients a better direct care experience because they happen to see the specialist nurse. The expertise of the specialist has to pervade the whole team.

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