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How easy is it to access interpreter services?

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Kaur R et al (2014) Using face-to-face interpreters in healthcare. Nursing Times; 110: 21, 20-21.

 

Abstract

This article discusses the use of professional interpreters in healthcare. Interpreters can improve clinical outcomes by bridging the gap in access to and quality of care between native and non-native speakers. The article also offers guidance on how to work with interpreters.

 

Let’s discuss…

  • How easy is it to access interpreter services?
  • The article stresses the importance of healthcare professionals being adequately trained in how to work with interpreters. Is such training readily available?
  • Why is it inadvisable to use the patients’ friends or relative as informal interpreters?
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