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Improving the effectiveness of the link system in an acute trust

Like many other trusts, Luton and Dunstable Hospital NHS Trust, a large district general hospital, operates a link-staff system to disseminate information from clinical nurse specialists (CNSs) to ward staff. If the system operates effectively, link staff (the term ‘link nurse’ was not used as it excludes non-nursing staff) can also act as role models and identify areas of strength and weakness.

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