A cancer diagnosis can be sudden and life-changing.
our partnership with aviva
Many people have insurance in place to protect them from the financial impact of cancer, however one of the main challenges is the processing time it takes for a critical illness claim to be processed.
Macmillan is working with the insurance company Aviva and Clinical Nurse Specialists (CNSs) to address this. Within the partnership, CNSs - rather than the patient’s consultant - provide the evidence required by the insurer. As a result, claims processing times have reduced from 60 days to an average of 20 days. Since the start of the partnership, 530 people have been supported and they have been paid a total of c. £33 million.
We would like to thank all of the CNSs who have been involved to date for the considerable impact the pilot is making to people affected by cancer.