Patients, visitors and staff at Whipps Cross University Hospital in east London are now able to immediately identify the senior nurse on their ward after the launch of “nurse in charge” badges.
The red badge will be worn by the senior nurse on every shift at the hospital, as part of drive to ensure safe and compassionate care by Barts Health NHS Trust.
“This badge is a quick and simple solution, and is already being welcomed by staff and patients alike”
Andy Daly, associate director of nursing (medicine) at Whipps Cross, said: “Patients and visitors told us they didn’t always recognise who was in charge of the ward.
“This badge is a quick and simple solution, and is already being welcomed by staff and patients alike,” he added.
The badges are one of a range of improvements detailed in the trust’s first monthly progress report, which are intended to provide regular updates on its “journey” to improve care.
Barts Health was placed in “special measures” in March on the back of serious concerns identified at Whipps Cross by the Care Quality Commission.
Working closely with clinicians, the trust said it had developed a plan to make lasting improvements to patient care.
It has seven key areas, including making safety an absolute priority at all times, making sure patients get care and treatment in a timely way, and developing appropriate care plans for patients nearing the end of their life.
“I would like to pay tribute to all of our staff who are continuing to prioritise caring for patients every day and night, at a time of great demand on our services”
As part of the work Barts Health has trained 40 nurses and doctors to be “safety champions”, was recruiting 500 more nurses and midwives and putting in place “safety huddles” to ensure staff felt confident enough to speak up and act on any concerns.
Trust chief executive Alwen Williams said: “Our patients deserve safe and compassionate care every single time they use our services and our staff deserve to have a positive experience of working here.
“With this plan, I know that we can achieve these improvements,” said Ms Williams.
She added: “I would like to pay tribute to all of our staff who are continuing to prioritise caring for patients every day and night, at a time of great demand on our services.”
With a turnover of £1.1 bn and a workforce of 14,000, Barts Health is the largest NHS trust in the country.
It has five main sites – St Bartholomew’s Hospital in the City, The Royal London Hospital in Whitechapel, Newham University Hospital in Plaistow, Whipps Cross University Hospital in Leytonstone and Mile End.