Researchers interviewed 22 matrons at an NHS Trust in London and concluded that they were generally proving effective.
However, they mostly struggled to cope with ‘substandard’ standards of cleaning and lacked authority over domestic services.
They were unable to influence when cleaners were available and what they would do at particular times of the day because cleaners worked to a contract schedule.
Instead, they were over-burdened with administrative and human resources matters, and tasks that no-one else was willing to take on, the researchers found.
‘This was a source of frustration as the matrons were clearly aware of the importance of infection control and knew that it formed a key aspect of their role,’ the authors comment.
Journal of Nursing Management; 16(7): 804-812