Patients in London who are coming to the end of their lives or are seriously ill should receive quicker expert care at home, following the launch of a new night time nursing service.
The pal@home service, which started in December by Guy’s and St Thomas’ NHS Foundation Trust, runs from 8pm to 8am seven days a week.
“Patients may need urgent symptom control”
It sends nurses out to patients’ homes in Lambeth and Southwark within an hour of referral by a GP, district nurse or other health professional.
The new service is intended to mean fewer patients need to go to hospital in the middle of the night or to wait until the morning to see someone from their GP surgery.
Karen Titchener, deputy head of nursing for the pal@home service, said: “Our nurses support patients to stay at home with their loved ones or have shorter hospital stays at probably the most difficult stage of their lives.
“Patients may need urgent symptom control such as pain relief or have a medical problem like a blocked catheter,” she said.
“They want to be seen quickly, especially at night. We are here to help and support them when they really need it,” she added.