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Regulator prosecutes Liverpool care home over safety


A care provider has today been ordered to pay £82,429.72 in fines and costs by Liverpool Magistrates’ Court, after inspectors uncovered a raft of appalling care failings that exposed residents to “unimaginable indignities”.

The Care Quality Commission brought the prosecution against the owners of Mossley Manor Care Home, following 14 offences.

Offences including failing to provide safe care and treatment resulting in residents being exposed to significant risk of avoidable harm, failure to notify the CQC of the deaths of 10 residents, and failure to notify CQC of three serious incidents.

The registered providers, brothers Mr Amjad Latif and Mr Amer Latif, of Liverpool, pleaded guilty to all offences.

Prosecutor Jenny Ashworth told the court that concerns from the family of a prospective resident prompted the CQC to inspect Mossley Manor during May and June 2015, with appalling findings.

Inspectors found some residents who were unkempt, smelling strongly of urine or body odour, some had not received a bath or shower in the previous three weeks.

Bedrooms were not being cleaned regularly and some contained mouldy and congealed tea and coffee cups.

Carpets were dirty and dusty. Communal toilets did not contain soap, hand towels or bins. When there was no hot water, staff had to boil pans of water in the kitchen to wash residents.

Initially, the CQC said it gave the Latif brothers 24 hours to submit an action plan to make urgent improvements.

When inspectors returned a few days later to check on progress, serious concerns remained and the CQC applied to magistrates to urgently cancel the provider’s registration and close Mossley Manor.

The court was told that the care home had failed to control risks of serious injury. There was no proper system in place for assessing the risks to the health and safety of individual people.

One woman who was blind and had a history of falls was found injured on the floor of her room on three occasions but the provider failed to take action to stop it happening again.

Meanwhile, a 77-year-old man who was at risk of choking was twice taken to hospital – but there was conflicting advice for staff on how they should support him to eat and drink safely.

Amjad Latif and Amer Latif were fined £60,000, for failing to provide safe care and treatment and £20,800, for the 13 offences of failing to notify CQC. They were also ordered to pay the prosecution costs of £1,509.72 and a £120 victim surcharge.

Debbie Westhead, the CQC’s deputy chief inspector for adult social care, said: “Our inspectors found the services provided at Mossley Manor Care Home, Liverpool fell well short of what people should expect, exposing some of the most vulnerable people in our society to unimaginable indignities.”


Readers' comments (4)

  • Are the Latif brothers still in a position to run other care homes? Just a fine? Why are they not in prison?

    If a person was found guilty of cruelty to a dog they would be banned by law from owning another. Vulnerable people need full protection from people like the Latifs. The Latifs should be in prison.

    If the LA/NHS allowed more residents/patients to be admitted knowing that the home was this bad then should not action be taken against them too? If they did not know, why did they not know?

    Steve Ford this is sloppy reporting.... was the care home a residential care home or a nursing home? Which body was the Supervisory Body? What did or did not happen to them? Why?

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  • continued

    Also Steve Ford - who, if any was the Registered Manager? Was this a home that like quite a few others was running for some time without a registered manager? If so, it needs reporting and put on record.

    The fine might be no more than the money saved on not having a Registered Manager.

    If homes are getting away with not having Registered Managers for a substantial length of time, we need to know and Jeremy Hunt ultimately needs to be held responsible for such a failing.

    If there was a Registered Manager, was he/she NMC registered or not? If so, are they suspended pending investigation? Or, if not, what action or not, is being taken there?

    These things need reported and put on record. Omissions can have as many ramifications as actions.

    If we are failing our vulnerable people because the government's laws and guidelines, or inadequate funding or powers for the CQC inspections, permit a profit-making system which condones neglect of the vulnerable in our society - with some NHS and LA personel complicit in this - then this needs included in the report, otherwise it more of a written bit of gossip than an educative report.

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  • Anonymous, perhaps you could go to the CQC website and find out the answers of your questions. It is very easy to find.

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  • Was this visit a consequence of a staff whistleblow to CQC or were staff complicit in this appalling standard of neglect?. The article would be more insightful if we knew this.

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