Your browser is no longer supported

For the best possible experience using our website we recommend you upgrade to a newer version or another browser.

Your browser appears to have cookies disabled. For the best experience of this website, please enable cookies in your browser

We'll assume we have your consent to use cookies, for example so you won't need to log in each time you visit our site.
Learn more

Trust speeds up A&E patient handover with new nurse role

  • 2 Comments

Accident and emergency patients arriving by ambulance are experiencing faster handover thanks to an innovative nursing change, according to Northern Lincolnshire and Goole NHS Foundation Trust.

The trust has introduced the role of nominated handover nurse, resulting in its performance on handover times improve dramatically since the spring.

“We have seen a dramatic reduction in handover time for patients”

Alex Afifi

It has introduced the role on every shift at both its Scunthorpe and Grimsby accident and emergency departments to ensure it is a “smooth and swift as possible for patients”.

The trust noted that the target was for patients to be handed over within 15 minutes, but there were times when this stretched to over 30 or 60 minutes.

Alex Afifi, group manager for acute care, said: “By ensuring there is a named contact and handover team on every shift for the crews to handover to and oversee the handover process we have seen a dramatic reduction in handover time for patients since this was introduced in mid-May.”

Before the change Scunthorpe and Grimsby hospitals lagged behind the 21 other hospitals that the East Midlands Ambulance Service covers.

“Within the region we were in 19th and 20th position for Grimsby and Scunthorpe but since we have made the change we have moved to first and second position respectively from mid-May,” said Mr Afifi.

Vanessa Tasker, matron at Scunthorpe Hospital, added: “We know handover between ambulance staff and our staff can be delayed when we are busy and we do try to minimise delays wherever possible but sometimes they are unavoidable.

“We will continue to work on improving the handover process to make it as efficient as possible,” she said.

The trust noted that its A&E attendances had increased considerably over the last two years.

In 2015-16 150,288 people attended one of the trust’s A&E departments, compared with 144,996 in 2014-15 and 137,842 in 2013-14.

  • 2 Comments

Readers' comments (2)

  • I wonder if this improves patient care of just improves targets?

    Unsuitable or offensive? Report this comment

  • In addition to the above, I'd be interested to know what effect this has on staffing levels and the care of the patients already within the department?

    Unsuitable or offensive? Report this comment

Have your say

You must sign in to make a comment

Please remember that the submission of any material is governed by our Terms and Conditions and by submitting material you confirm your agreement to these Terms and Conditions. Links may be included in your comments but HTML is not permitted.