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Nurses’ innovative patient safety card goes global

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An airline-style safety card designed by nurses at a major London hospital to help patients keep safe is now being adopted by healthcare providers on the other side of the world.

The card is given to all inpatients when they are admitted to Guy’s and St Thomas’ NHS Foundation Trust, as part of a “welcome pack”.

“We’re proud that these resources are helping to improve the experience of patients”

Eileen Sills

It uses clear, colourful images to provide patients with information about how to stay safe in hospital by avoiding falls, blood clots and other problems.

Following its launch in 2012, the safety card is being used by NHS trusts across the UK.

Now patients in Australian hospitals are benefiting from the safety card and its accompanying short film.

Guy’s and St Thomas’ NHS Foundation Trust

Nurses’ innovative patient safety card goes global

Eileen Sills with the innovation

Denise Kluck, from the Department of Health in Perth, is planning to use the information across Western Australia. She praised the “simple and eye-catching” design.

Dame Eileen Sills, chief nurse at Guy’s and St Thomas’ led the development of the card at her trust in London.

She said: “It’s fantastic that so many hospitals nationally and internationally have adopted the safety card and film.

“We’re proud that these resources are helping to improve the experience of patients at our trust and further afield,” she added.

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Readers' comments (1)

  • Hospitals are buildings for sick people to get well, not a self marketing "hotel experience". The resources spent on promotion of patient experience marketing in hospitals would be better spent on providing more nurses to actually care for these patients so that they can be discharged as soon as possible to their homes rather than having to look at colourful brochures that point out the risks of being in hospital and how it may impact on their "experience" of being in hospital

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