A refusal by nurses to lift a 15-stone A&E patient at a Blackpool hospital has prompted an apology from local NHS bosses.
Christine MacPherson, 68, was admitted after a fall, and daughter Ann MacPherson-Chambers says that nurses refused to lift her into bed in case they hurt their backs.
She also claims that her mother was not seen for an hour after admission, was not given her medication nor had blood cleaned from her face, and had needed to go to the toilet.
Ms MacPherson-Chambers says a number of nurses could have helped each other to move her mother, and that she was “mortified” that they would not.
Says Marie Thompson, director of nursing and quality for Blackpool, Fylde and Wyre Hospitals trust: “We are extremely concerned to hear that Ms MacPherson-Chambers had reason to complain about the standards of care and treatment her mother received whilst a patient at Blackpool Victoria Hospital.
“It is clear that the standards of care Mrs Macpherson received were at times totally unacceptable, and we would like to offer our sincere apologies to her and her family.
“A meeting has taken place between the trust and Ms MacPherson-Chambers to discuss her concerns in detail. We will now be speaking to the staff who were involved with her mother’s care, and once our investigations are complete we will provide the family with a full written response.”
Would you refuse to move an obese patient?