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Trust wins record sixth award for cancer quality care

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South Tees Hospitals NHS Foundation Trust is thought to be the first health service provider in the country to receive six Macmillan quality awards.

The trust’s Trinity Holistic Centre is the latest of its services to receive the Macmillan Quality Environment Mark (MQEM).

It is awarded to demonstrate that a facility is welcoming and accessible to all, respectful of people’s privacy and dignity, supportive to the user’s comfort and well-being, giving choice and control to people using the service and listening to the voice of the user.

The centre opened in 2003, when it began providing complementary therapies to cancer patients.

The range of services has since been widened to include additional complementary therapies to patients with long-term conditions, as well as emotional and psychological support and well-being.

Dawn Graham, senior Macmillan development manager for the North of England, said: “This award reflects the hard work and dedication of the team at the centre and people using the service to create a welcoming and supportive environment.

“To receive the award, environments have to score highly in areas such as the use of space, privacy and dignity, comfort and well-being and accessibility – all areas highlighted as really important by people living with cancer who helped develop the award,” she added.

MQEM awards have previously been presented to the Endeavour Unit, ward 14, the chemotherapy day unit and the Macmillan information and support centre at The James Cook University Hospital in Middlesbrough and the Macmillan information centre at the Friarage Hospital in Northallerton.

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