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NMC cases speeding up despite IT delays

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The Nursing and Midwifery Council is cutting the time it takes to complete fitness to practice cases, despite delays in introducing a new computer system.

The lack of a computer system and delays in dealing with cases were both highlighted in a highly critical report into the regulator by the Council for Healthcare Regulatory Excellence last year.

New figures tabled to a council meeting last week show the average number of cases closed within 15 months has improved from 53 per cent in April to 79 per cent last month. The average time to completion has fallen from 20 months to 15 in the same period.

However, council members were told the introduction of an electronic case management system had been delayed several times.

Chief executive and registrar Kathy George said she could not give a date when the system would be in place. She said it had agreed deadlines with the contractor, and had “contingency” options in place. She said the contractor was working to a “has a very clear timetable”.

NMC chair Tony Hazell said: “I can assure you the chief executive of the CHRE has been kept fully informed step by step of the concerns and delays and… are satisfied [about] what the NMC are doing about this.”

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