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First social enterprise to be a mentor


Central Surrey Health, the first organisation to leave the NHS and set up as a not-for-profit social enterprise, has been chosen by the government to mentor other bodies that want to work in the same way.

CSH runs community nursing and therapy services for the NHS and other public services bodies, and covers some 280,000 people.

Cabinet Office minister Francis Maude said last week that CSH would be one of a group of mentors, which includes the John Lewis Group and Lord Adebowale, chief executive of the social care charity Turning Point.

CSH joint managing director  Jo Pritchard said: “Being employee owned means we’re more fleet of foot and are able to do things differently. This is resulting in increased efficiencies, reduced waste and improved patient experience.”


Readers' comments (7)

  • This actually sounds really impressive, it would be interesting to get more details on it (put more detail in NT!!!) in terms of staff pay/experience, staff levels, working conditions, range of services, actual patient experience, etc.

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  • the first organisation to leave the NHS and set up as a not-for-profit social enterprise

    Posh term for PRIVATE HEALTHCARE, all companies have to make some profit in order to pay ever increasing Bills, ie property, development, electricity, water heating, VATetc and wages or are these going suffer top pay for the others.

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  • I work now for a not for profit social enterprise because I was sold off from the NHS. As an employee I have no ownership of the company whatsoever and no chance of becoming a stakeholder either. It is run by a very small board of stakeholders who all drive very large cars. Translate 'fleet of foot' into 'can make decisions with little or no accountability or discussion'
    With respect, this is about private healthcare as above comment, nothing new, inspiring or exciting.

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  • I'm not saying that doesn't exist. But couldn't it be something bigger and better than that if Nurses got off their arses and started running the show?

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  • I don't think its all about who is running the show but rather how is it being run. Who is running it indicates what kind of agenda might be driving operations but how it is run demonstrates that agenda publicly. When an organisation holds profit as its primary outcome then everything else has less importance. This includes quality, safety and the care of staff. If you reduce the person in front of you who is unwell, confused, vulnerable or unconscious into a customer of healthcare with a pricetag, then for me, the humanity of taking care of that person leaves by the back door.

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  • I worked for one too and agree with anonymous 19 Aug 10.43.

    Mike, you really are on the wrong tangent.

    There are no choices, nothing new, nothing exciting, just accountability to targets that dictate cash flow.

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  • To those who have had bad experiences - it's the quality and integrity of the leadership that's important. Our leaders are completely committed to patient care - to driving up quality, and eliminating waste and inefficiencies to improve patient care. We have the freedom to innovate and improve clinical services, and it's working - we're doing more with much less money, waiting lists are shorter and patient satisfaction is higher. And despite being a 'business', we are absolutely not-for-profit. If you've got leaders with vision and integrity, not-for-profit, employee owned social enterprises can definitely work for the NHS!

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