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New hotline for carers launched

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A new information and advice hotline for carers who look after ill, frail or disabled friends and relatives has been launched by the government. 

The Carers Direct hotline aims to help make England’s 5 million carers’ lives easier and reduce the time and stress they often face when trying to access advice.
The £2.8m-a-year hotline will include details of support available, including assessments, benefits, direct payments, individual budgets and time off. It will also provide advice on maintaining, leaving or returning to employment, and access to health and social care for the person being cared for.

Launching the hotline, care services minister Phil Hope said: ‘I know that carers’ lives are often made unnecessarily difficult if they have to struggle to find the information, advice and support they need. I hope Carers Direct will put this right.

‘The Carers Strategy has already gone a long way to better support carers, but there is still a lot of work to do.’

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