A primary care nurse who works with homeless patients in South Yorkshire has been given a national award for providing compassionate care.
Jean McVann is credited with being instrumental in setting up a primary care service for Rotherham’s most deprived vulnerable and marginalised groups.
She is a member of staff at the Gate Surgery in Rotherham, where she has set up a service helping the homeless by providing a healthcare service on the streets for those in need.
Primary care nurse shortlisted for compassion award
On Tuesday evening, Ms McVann was named as the winner in the individual category at this year’s Kate Granger Awards for Compassionate Care.
Now in their fourth year, the awards were set up by Dr Kate Granger, who worked to raise awareness around compassion in the NHS through her #hellomynameis social media campaign.
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Speaking on her award, Ms McVann said: “I’m honoured to have won the Kate Granger award, this is something that is really meaningful for me as I have been following Kate’s journey from the start.
“The four little words ‘hello my name is’ mean so much for the NHS and so I’m privileged to be here today,” she said at the event that took place during NHS England’s Health and Care Innovation Expo.
“This is something that is really meaningful for me as I have been following Kate’s journey from the start”
Meanwhile, the team award went to Palliative Care, Northumbria for its exceptional support of patients and their families when choosing where they want to receive end of life care.
The team works alongside patients to determine whether a home, hospital or hospice setting can be accommodated and provide both clinical and emotional support at this sensitive time.
In addition, the organisation award went to South West Yorkshire Partnership NHS Foundation Trust for its work helping people to overcome health issues.
The trust’s projects have included a police liaison scheme that involves mental health nurses working alongside officers at Halifax and Huddersfield police stations to recognise the signs of mental illness.
Dr Kate Granger
In addition, this year, a special award was given to frontline NHS staff who treated victims of the recent Manchester and London terror attacks and the Grenfell fire.
Staff including nurses, doctors and paramedics received a standing ovation as the special recognition award was announced by the chief nursing officer for England at the end of the ceremony in Manchester.
Professor Jane Cummings said: “Compassion has never been more in the spotlight than over the last few months of this year.
“We’ve had appalling horror – terrorism in London and Manchester, and the Grenfell fire,” she said. “These tragedies have affected so many people across the country, including NHS staff.
“They highlighted the resilience and the compassion of the NHS staff who time after time responded to victims, who had suffered unimaginable injuries – putting the needs of those people first,” she said. “This is the NHS at its best.
“We wanted to recognise those who tended to the victims in both London and Manchester and I’m so glad so many of those involved could join us today – thank you to everyone involved,” she added.
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Kate Granger’s widower, Chris Pointon, presented the awards together with Professor Cummings and NHS England chair Sir Malcolm Grant.
Mr Pointon said: “My wife Kate epitomised compassion and I was truly humbled and inspired to read these amazing nominations about people who also embody the values that she did.”
It was while undergoing treatment for cancer that Dr Granger started writing about seeing the NHS “through the eyes of a patient”.
She launched #hellomynameis campaign, which is now backed by a significant number of trusts, to talk about some of her intensely moving experiences.
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The campaign reminds healthcare professionals of the importance of introducing themselves to patients and how a relatively “little thing” can positively affect patient experience.
“Compassion has never been more in the spotlight than over the last few months of this year”
Mr Pointon noted that his wife’s campaign to promote compassionate care had now reached beyond the UK.
“The hello my name is campaign was born in the NHS but we’re now using in 20 countries and counting across the world,” he said. “It’s an honour that Kate’s contribution is making a difference to healthcare globally.”
The winners of this year’s awards were chosen by a judging panel of NHS England representatives together with Mr Pointon and the CNO.
More information on the winners:
Individual Award Winner – Jean McVann
Jean is a nurse who has worked for the NHS in Rotherham for her entire career. Jean has always worked tirelessly to support the most vulnerable in society, going well above and beyond the call of duty as a nurse in taking a holistic and caring approach to all. Her mantra of ‘looking beyond the label’ and the ends she goes in meeting peoples’ needs to help them, is an inspiration.
She has set up the service she leads from scratch, initially working on a voluntary basis, supporting homeless people on the streets of Rotherham as well as persuading commissioners to fund a dedicated primary care service for the homeless and the vulnerable which she has gradually built up to make the service into what it is today.
Team Award Winner – Palliative Care, Northumbria
Palliative Care Northumbria is an NHS palliative care service which is not limited by boundaries. It supports patients and their families at home, in acute and community hospitals, in care homes, at day hospice and in dedicated NHS specialist palliative care inpatient units, across the huge geographical area of Northumberland and North Tyneside.
The service has been transformed over recent years from multiple small services. It has undergone integration to create a single comprehensive Palliative Care service, alongside community services and social care within one organisation.
Commenting on their award, the team said: “Only a section of our amazing team are here today but we are very proud to have won this award which recognises everyone’s hard work.”
Organisation Award Winner – South West Yorkshire Partnership NHS Foundation Trust
The success of South West Yorkshire Partnership NHS Foundation Trust’s care is down to the fact that they have one shared mission: To help people reach their potential and live well in their community. It’s this vision which unites and drives them forward in caring for the people they support.
Speaking after the awards ceremony, a group of staff from the Trust said: “It’s absolutely fantastic to receive this award – it is very special for us. There has been lots of interest in our work and it’s great to see our work recognised. We are a really valued based organisation and winning this particular award in Kate Granger’s name means a lot to us – it really plays to our values.”