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Burton trust should remain in 'special measures', says CQC

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Burton Hospitals NHS Foundation Trust still requires improvement and should remain in special measures, according to the Care Quality Commission’s chief inspector of hospitals.

Professor Sir Mike Richards has recommended the trust should remain in special measures for a further six months.

It was placed into special measures by Sir Bruce Keogh, following an inspection by his team last year, after concerns were raised about mortality rates and standards of care.

The CQC’s latest round of inspections took place from 24 to 25 April and 6 and 7 May.

“We are disappointed that Sir Mike Richards has recommended we stay in special measures”

Chris Wood

The trust’s Samuel Johnson Community Hospital in Lichfield was rated as “good”. But Sir Robert Peel Community Hospital in Tamworth and Queen’s Hospital in Burton were rated as “requires improvement”.

At Queen’s Hospital medical care was rated as “inadequate”, while accident and emergency, surgery, critical care, services for children and young people, end of life care and outpatients were all rated as “requires improvement”.

Queen's Hospital, Burton

Queen’s Hospital, Burton

Surgery at Robert Peel Community Hospital and medical care at Samuel Johnson Community Hospital were rated as “requires improvement”.

Overall the trust was rated as “requires Improvement”, according to the CQC’s report published on Tuesday.

Improvements needed included ensuring all staff were appropriately trained and that staffing levels were reviewed in areas where standards were not being met. In addition, the CQC said the pathway for end of their life care needed review.

Inspectors noted some areas of very good practice at the trust including maternity services, which was recognised as providing excellent care. 

Sir Mike said: “We saw that staff at Burton Hospitals NHS Foundation Trust had been working over the last year to make improvements, but clearly the trust still has some way to go before it reaches the required standard. 

Sir Mike Richards

Sir Mike Richards

“I hope that, in six-month’s time, the trust will be able to demonstrate enough improvement to review this again,” he said.

Trust chair Chris Wood said: “All our staff work exceptionally hard, consistently putting in extra effort to provide excellent patient care. We are disappointed that Sir Mike Richards has recommended we stay in special measures for a further six months. 

“The board and I are do not believe that the CQC report fully reflects the hard work of our staff, their dedication to providing the best, safe, compassionate care for our patients and the culture of always improving and learning,” he said. 

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Readers' comments (1)

  • I have to say that I have been a nurse for 25 years, and my dad was recently in Burton hospital following a cardiac arrest and hypoxic brain injury. I was distressed and dissapointed with the "care" he received. I was hugely relieved when he was transferred to Derby. I am sure there are some pockets of good practice in Burton as with most organisations, but sadly I didnt see that during his long period as an inpatient. I came across 2 maybe 3 people who showed compassion, and out of the numerous people involved in his care in 6 weeks this was appalling. I can certainly see why they are in special measures.

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