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Warwickshire care home group first to gain five top CQC ratings


A care home organisation in Warwickshire has become the first in the country to see five of its homes assessed as “outstanding” by the Care Quality Commission.

Following an inspection at WCS Care Group’s 26-bed Newlands home, the organisation now has almost half of its homes meeting the requirements for the regulator’s highest grade.

Only around 1% of all 12,749 residential and nursing homes in England rated by the CQC so far under its new inspection regime have achieved an “outstanding” rating overall.

“The achievement of one outstanding rating is no mean feat, so to have five services in a row rated as outstanding is quite phenomenal”

Vic Rayner

WCS Care Group, a not-for-profit organisation with 12 homes in total that are registered to provide nursing care, is classed as a “medium” provider by the CQC due to the fact all but one of its residences have 11 to 49 beds.

The CQC’s latest annual review of all health and social care services – the 2015-16 State of Care report published last Thursday – revealed that among the 1,877 medium sized nursing homes, the majority (59%) were rated as “good”.

Meanwhile, 37% ”require improvement”, 4% are “inadequate” and just 1% – or 18 homes – are rated “outstanding”, including five run by WCS Care Group.

The inspection of WCS Care Group’s Newlands residence saw the home praised in particular for involving staff in monitoring quality, for having speedy access to a range of healthcare professionals including district nursing teams, and for staff members’ caring approach.

Christine Asbury, chief executive of WCS Care, said: “In every WCS Care home, our teams always go the extra mile to provide the highest quality care because that is the way we think it should be done.”

“We won’t be resting on our laurels – we’re always keen to push the boundaries of innovation”

Christine Asbury

“We’re delighted that Newlands has become our fifth home in a row to be recognised as outstanding by the CQC – it’s a fantastic achievement for people living and working at Newlands, who are incredibly proud of their home,” she said.

“However, we won’t be resting on our laurels – we’re always keen to push the boundaries of innovation and find new ways of responding to the ambitions of residents, so that every day is a day well lived,” she added.

Vic Rayner, executive director of the National Care Forum, which represents not-for-profit care home providers including WCS Care Group, said: “I am very pleased that all the hard work of the WCS Care leadership and staff has been recognised by the CQC.

“The achievement of one outstanding rating is no mean feat, so to have five services in a row rated as outstanding is quite phenomenal,” she said.

“In reviewing the CQC report, the strong message that stands out for me is how passionately those living at Newlands express choice and control. I am also pleased that this report highlights the growing role of technology in enabling people to develop and sustain independent fulfilling lives,” she added.


Readers' comments (2)

  • It is such a relief to know that in them5th richest nation in the world there are some organisations which deliver genuine care to the vulnerable.

    A hearty thank you.

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  • Outstanding

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