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Francis calls for nurses to include patient feedback in annual CPD portfolio


Nurses should demonstrate their knowledge is up-to-date with an annual learning portfolio, including patient feedback, according to Robert Francis QC.

In today’s Mid Staffordshire Foundation Trust public inquiry report, Mr Francis called for the introduction of revalidation for nurses, as has just been introduced for doctors.

But he acknowledged that the Nursing and Midwifery Council could not introduce a revalidation scheme immediately, and urged the introduction of minimum standards for appraisal and support as an interim move.

As part of a mandatory annual performance appraisal, nurses would have to show evidence of study and training. Meanwhile, evidence of commitment, compassion and caring would also be shown by feedback from patients and families.

Nurses would have to sign their annual appraisal and portfolio and have it countersigned by their manager.

The government has yet to decide whether it will implement any or all of Mr Francis’s recommendations.  


Readers' comments (4)

  • If you work on a ward then you might have personalised feedback from patients, but this is not likely to happen if you work in emergency care facilities.

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  • What a load of rubbish. As if we even get yearly training. No access to training even if you try and get it. As for asking patients to write feedback about you. Not very ethical is it! They're hardly going to write horrible things about their ' key nurse' are they?

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  • All we have heard so far is nurses nurses nurses! I have yet to read the report thoroughly. I cannot believe that physios, OTs, SLT, domestics etc etc who make up the healthcare teams stood by & watched all this going on. I find it all so upsetting & am distressed by what went on if it is all true. The culture if that is the right word to use, must have been something else as Sir Stephen Moss says 'culture is what goes on when you are not looking, or when your back is turned'. We have all ask the question what goes on when we as senior nurses have gone home, are stuck behind our desks, the presence of senior nurse 24/7 365 days a year in a small patch not a whole hospital needs to be re-considered as we used to years ago. We never ever said to night matron 'I don't know about that patient', don't know why that patient has not had a drink - you just did not go there, respect, compassion & a pride in your job were forefront of everything we did. Somehow we have lost our way..... I remember that we were all warned about project 2000 nurses etc etc..... Perhaps we are now seeing how true that would be but also NHS 2013 is a very different place to even the time-slot for Mid Staffs disasters

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  • it seems to be a mentality which has become inherent in the British culture and right across society and all the services it provides to others. Is the NHS any different from the failing banks. Were their failures also in the greater part due to poor management and appalling errors?

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