The head of the independent inquiry into the failures at Mid Staffordshire Foundation Trust has criticised its “culture of denial”.
Speaking at the publication of the inquiry’s report, Robert Francis QC repeated concerns about a culture of fear and secrecy which he said had prevented nurses and others from speaking out.
He said this culture continues, and he believes it prevented some from giving evidence to the inquiry.
“The staff evidence persuaded me there was a culture of bullying and fear at the trust. There was at times a forceful style of management which was perceived as bullying even if it wasn’t intended.”
“Perhaps most worrying I found a widespread culture of denial. Despite the Healthcare Commission report, many managers and staff seem to believe the criticisms were exaggerated and inaccurate.
“I hope this report will lead to the staff in the trust accepting the scale of what went wrong.”