There has been an 18% jump in complaints made against nurses and midwives, according to latest figures from the nursing regulator, the NMC.
An NMC report reveals that the regulator received 1,759 complaints judged to be suitable for further investigation in 2008-2009, an increase of over 18% compared to the 1,487 in 2007-2008.
This represents the highest number of allegations received by the UK’s largest health professional regulator since 2005, according to the NMC
Nearly 15% of complaints related to charges of dishonesty including theft, false claims to registration with the NMC and sleeping while on duty.
Ian Todd, director of fitness to practise at the NMC, said: ‘We have no objective evidence to explain why the number of complaints has increased. However, members of the public have increasing expectations of the standards of care they should receive and we live in a consumer society in which people are more willing to complain when they have received poor care.’